Built to protect what matters
Multiple layers of protection help keep your account, cash, and personal data secure.
Security built into your account
Designed to protect your account and personal information.
Verified
Two-factor authentication requires confirmation via your linked mobile device when you log in.
Encrypted
Your personal data is transmitted and stored using established encryption standards, including TLS/SSL.
Monitored
Security systems help detect suspicious activity and protect against unauthorised access. Our information security management system is certified to ISO 27001.
Regulated
Scalable Capital Bank GmbH is an independent credit institution supervised by BaFin and the Deutsche Bundesbank and subject to strict regulatory standards.
Different assets. Different safeguards.
Simple steps to stay secure
Knowing how we communicate can help you recognise suspicious requests and protect your account.
- 01.Use official channels
Only access Scalable through the official website and app. Be cautious of unexpected messages, websites or social media accounts claiming to represent Scalable.
- 02.Keep details private
Never share your password, TAN or two-factor authentication code. Scalable will never ask you for this information.
- 03.Question unusual requests
Scalable will never ask you to transfer money to a supposedly safe account, install remote-access software or grant access to your device.
- 04.Contact us
If you notice unusual activity or believe your account may have been compromised, contact Scalable Support immediately through an official channel.